FAQ's

FAQ's

1. Do you offer fall, pico, tassel services for your sarees?

Yes, Some of our sarees come with a pico finishing and Tasseled edge pallus. But you can also additionally request these services by writing to us. We do attach a fall on request, our team will do their best to match the colours to suit your saree the best. You can write to us about these requests on kasutikavana@gmail.com or WhatsApp: +91 7043036485 after you make your purchase. 

2. Are all your products machine embroidered?

Yes, most of our products right now are machine embroidered but we are working towards developing new ranges of hand embroidered products in the near future.

3. Can I request a custom embroidered piece?

We do not customise single pieces. Customisation is available only on bulk orders

4. Do you ship worldwide?

Currently we offer worldwide service on a case by case basis. Please write to us on kasutikavana@gmail.com or WhatsApp: +91 7975011832 with your delivery details and we will do our best to get you your pieces. 

5. When will my saree reach me?
 

We need about 4-5 working days to ship your order.  However if you are in a hurry you can always write to us on kasutikavana@gmail.com or WhatsApp: +91 7975011832

6. Can I see more images or video call for product colour details?

Yes! you can write to us on kasutikavana@gmail.com or WhatsApp: +91 7975011832 to book a slot.